About Computer Networks
At Ease

Sunshine Coast's Most Trusted Computer Networking And Monitoring Company

Computer Networks At Ease, or CNAE for short, is a professional IT services business based on the Sunshine Coast.

Reliability Is Everything In Business

CNAE has a unique service offering that ranges from IT services and support through to customised software development, document management and even broadband delivery to areas with poor infrastructure. CNAE is a collection of talented IT professionals driven by a desire to provide clients with one of the only genuine one-stop IT companies anywhere.

CNAE work with businesses who expect their IT to be delivered seamlessly and to the highest standards. At CNAE we understand that business is dependent on the reliability of IT infrastructure, software and broadband coverage. CNAE are based on the Sunshine Coast, Queensland, and provide for businesses Australia-wide. CNAE offers a complete IT support service customised specifically for the needs of businesses of all sizes across all industry sectors. CNAE has over 20 years’ experience in the information technology industry.

CNAE’s service range has been developed to meet competitive demands and give customers a single source for all IT needs.

Whether you’re business is based on the Sunshine Coast or another region across the nation let CNAE take care of your IT infrastructure so you can be at ease and get on with business.

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TEAMS
YEARS IN OPERATION
CLIENTS
PROBLEMS SOLVED

Our Team Of Professionals

Changing the face of IT networking globally

The 12-person team at CNAE challenges the stereotype of the nerdy geek who is most comfortable with their head in a computer. We consciously cultivate a different kind of IT culture, and our clients love us for it.

There are three key ways in which we’re different from traditional IT businesses. Find out what this could mean for you as a CNAE customer.

computer management - document archiving
computer management - it support
computer networks - cyber security
YOUR DEDICATED TECHNICIAN

Your dedicated technician – You’ll have a single point of contact whenever you talk with CNAE, and this means you never have to ask the same question or tell the same story more than once. Despite the efficiencies of remote support, your personal technician will still physically visit you at work. This not only means you can develop a ‘normal’ face-to-face relationship, but also that they can observe and fully understand your IT needs in context.

EXPERIENCED IN IT AND EXPERIENCED IN LIFE

Certainly, CNAE staff are qualified and experienced in providing IT support and solutions; just as importantly, we are widely experienced in life. We are both male and female, represent a broad age range, come from various professional backgrounds and have diverse interests outside work – ranging from creative arts and vegetarianism to building and mountain biking. Because we’re happy, our staff turnover is low and this means we can develop long-term relationships with our clients. Our aim is to work alongside you so that we understand your business well. The result of this is that we can design and deliver integrated technical service with positive impacts on your overall business performance in mind.

COLLEGIATE AND ACCOUNTABLE

It’s because we freely share our knowledge across the CNAE team that we’re able to do so much more than just fix computers. Our close collegiate approach means our clients can benefit directly from the hundreds of hours that each of us has spent in different areas of specialisation. We offer four core services that complement and enhance each other thanks to strong communication and trust among team members. Not only this, but we’re accountable to both our clients and to each other. We measure and review time spent on specific jobs and time spent with specific clients; and we ensure that our invoicing is both timely and accurate. Our systems ensure customer satisfaction, although we’re always striving for more.

MISSION
Simplyfying IT

To provide clients with one of the only genuine one-stop IT support companies anywhere in Australia. 

VISION
A seamless experience for clients

To have properly, attached hardware with appropriate software for a seamless and efficiently operating network for your business.

WHAT WE DO
Offer peace of mind and fast fixes

We are the people to call when your computer system shuts down or we can monitor your network to prevent this very thing from happening.

Sunshine Coast’s Most Trusted Computer Network Specialists And Software Monitoring Company

WHAT OUR CLIENTS SAY

We have been a customer of CNAE for around four years now, and we have always had a very good working relationship. I have phoned at some very testing times but you have always tried to help straight away. Once again, your service is always very much appreciated and I would love to think that our relationship will continue for some years yet.

– Trish Faithfull, Sunshine Coast Harley Davidson
– Trish Faithfull, Sunshine Coast Harley Davidson

Clearmake has been working with CNAE for many years now. CNAE has provided excellent service in a friendly and professional manner. They have helped us expand and adjust our IT infrastructure to meet our ever-changing business requirements, while at the same time maintaining a tight IT budget.

– Scott Carlisle, Engineering & Operations Manager
– Scott Carlisle, Engineering & Operations Manager

We have been using the skills and talents of CNAE for around 8 years and couldn’t be happier with their service, support and commitment. As with many businesses these days, the computers, server and supporting software are vital parts of our operation. CNAE has provided the assistance necessary for our IT requirements to remain up-to-date, secure and working 99.94% of our operational time. From their telephone operators to their field staff, the service and advice is excellent.

– Darrell Watson, Director, Professional Strata Services
– Darrell Watson, Director, Professional Strata Services

For the past 10 years Laser Sight Centres have relied heavily on the exceptional advice and services of CNAE to take our business from one clinic on the Sunshine Coast, to an International company with 10 other clinics nationally, and 3 internationally. I would have absolutely no hesitation in recommending CNAE – they will treat your business like their own, and provide fast, efficient and excellent service. If all companies ran their business this way – what a stress-free life it would be!

– Yvonne Hutchins, State Manager, Laser Sight
– Yvonne Hutchins, State Manager, Laser Sight

One of the key reasons I use CNAE is their professionalism and skills, even more so their customer focused attitude. I have dealt with many IT people over the years who just want to tell you problems, CNAE provide solutions.

– John Leach, Owner, Red Energy
– John Leach, Owner, Red Energy

I work between my home, my office and clients’ offices. As a business owner I also take my work on holidays with me. My old laptop was great, but it was very slow to start up. Event though it was smaller than other laptops, it was still heavy to carry so I had to tow it behind me in a case on wheels.

John from CNAE introduced me to Kira. She’s a tiny Toshiba and while I wasn’t that keen on her to begin with (mostly because the keyboard felt a bit small) it didn’t take long to adjust. Now I love her. She fires up in seconds, is super lightweight and fits easily into my handbag. And she’s big enough for everything I need to do including regular Skype meetings – the picture and sound clarity are great!

Wendy Bold, Business Owner
Wendy Bold, Business Owner
DO YOU NEED A COMPUTER SPECIALIST ? GET IN TOUCH WITH US
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