IT Services,
Computer Network & Monitoring

About Us

We Monitor Your Network and Keep Your Business Running

The engine room of CNAE is our team of professionals. We supply quality hardware matched to software and services – then support them so your business can run smoothly.

CNAE has expertise in e-mail, line of business applications and general computing.
We have a number of support options to look after your systems from Proactive Break Fix to Fully Managed fixed cost servicing of your entire computer network.

When it comes to business, we understand that maintaining your IT infrastructure is important in keeping your staff productive so we take a proactive approach when looking after your network regardless of your IT budget.

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computer networking - computer monitoring

Click to enlarge image or download the networking brochure


Break-fix With Proactive Monitoring

Traditionally Break Fix clients had a preferred IT company to handle problems when they arose. Something would break, the client would contact the IT company and the IT company would fix the problem and bill for their time.

CNAE have added Proactive Monitoring to all their Break Fix clients. We monitor our client’s systems via the CNAE Health Monitoring server and if a problem with the system is detected the client is notified by email. The client can then make a decision whether they want CNAE to fix the problem for them or not.

Preventative Maintenance Agreement

Preventative Maintenance clients are like Break Fix clients except there are a set amount of hours allocated and paid for each month to carry out a set list of maintenance tasks.

This monthly maintenance keeps client systems up-to-date and healthy. Preventative maintenance is proven to reduce overall support cost by having healthy up-to-date systems. Like Break Fix clients, any issues that arise are fixed and billed.

network services - it support

Fully Managed Service Level Agreement

CNAE provides a fixed monthly cost based on the number of systems a client has. Potential issues about to occur are fixed and are covered under the monthly cost. 

Computer Networking 

  • Get that valuable floor space back by turning those hardcopy files into searchable PDF’s

  • Save valuable staff time by not having to physically go to the file, simply pull it up on your system

  • Protect those documents via simple backups

computer support - software monitoring

 Sunshine Coast’s Most Trusted Computer Network Specialists And Software Monitoring Company

“Clearmake has been working with CNAE for many years now. CNAE has provided excellent service in a friendly and professional manner. They have helped us expand and adjust our IT infrastructure to meet our ever-changing business requirements, while at the same time maintaining a tight IT budget.

Scott Carlisle, Engineering & Operations Manager
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