At CNAE We offer IT Support, Computer Networking and Document Management along with other core IT services for your business.
We offer a great range of IT services for local
Sunshine Coast businesses.
Below is a brief summary of the IT services on offer.
Business Support Services
At CNAE we support your IT environment so you can concentrate on your business. Our team of IT specialists will help you define a clear technology strategy then implement a plan to maintain that strategy so your business is optimised in all IT areas. We also work with you on your business processes to maximise your technology dependence and leverage your investment. You will have the peace of mind that there is a qualified team supporting your business in everything IT so you can do what you do best.
Onsite And Remote Options
We will use a variety of remote support and access methods to resolve your service request in the most efficient way. Some things are almost always better handled onsite and in person, for this reason we provide prompt onsite service by your own dedicated tech or we can deploy the nearest IT specialist to you in case of emergencies. You will be in good hands with a dedicated technician just a phone call away.
Our computer technicians are qualified and certified in a multitude of disciplines and this gives you the peace of mind that we know what we’re doing and the best way to do it. Your IT problems will be fixed in the shortest time possible because we don’t go fumbling around for a solution. We know what the problem is and how to fix it resulting in quicker turnaround times and cost effective solutions for your business.
Network Management Services
CNAE specialises in new computer network setups, adding to your existing network structure, maintenance of your existing networks, and management of all aspects of your computer network. We also provide baseline measuring and performance testing to prevent bottlenecks. With management services in place we are able to see and fix the problems before they arise allowing your business to function as normal.
Server Supply And Install
We use Tier-1 hardware suppliers and can install and manage a variety of servers and server types to suit your requirements. After the server/s is installed we can monitor it and maintain proactively which greatly reduces potential downtime and loss of productivity for you.
Backup and Disaster Recovery
This is possibly the most important aspect of your infrastructure and we take it very seriously. From onsite, offsite, and multi-tiered backup and Disaster Recovery solutions. We offer backup testing services and can replicate your full server environment offsite for testing and verification. This service is imperative to companies and businesses that operate purely digital and rely on a fully functioning network solution for their business.
Software & Custom Solutions
We can provide custom software solutions tailor-made for you and specifically made to your requirements. We are also able to assist you with adding to existing software solutions you already have in place. We have a wide variety of experience and expertise in software of many flavours. If yo have any questions regarding what can be accomplished for your business don’t hesitate to give us a call.
We can build your own mail server, maintain your current mail server, or provide hosted email solutions. Which one is better for you will depend on a few factors and we will work with you to give you the best and most cost effective outcome. Email is generally the back bone of any successful business these days so having a solution that is tailor made to your unique requirements is very important.
Remote Access & File Sharing
If you need remote access for satellite offices, remote workers, or road-warriors we can customise a system to give you what you need. if it’s important that your staff or employees can access all the information they need when they are in and out of the office then maintaining an effective network solution is imperative to the running of a successful business. For more information let us sit with you and talk about what options are available for you.
Security is important and at CNAE we offer Antivirus, mail washing and filtering, WAN solutions, VPN and Firewall solutions for your business. Keeping your network secure is paramount and we can provide systems, monitoring, and reporting so you are kept up to date and informed about what’s going on in your network.
Project Management Services
From network design to full implementation, office moves and relocations. We will coordinate 3rd parties, engaging contractors, and manage the entire process for you. How would you like to sit back and relax while your entire network is transported to your new office and setup at the other end so you can get back to business in a short a time as possible.